1. Introduction
Welcome to Edush Education (operated by Edush Global Education Consultants (Pvt) Ltd.) at the website edusheducation.lk. We are committed to protecting the privacy and security of the personal information of our users, clients, and students. This policy explains how we collect, use, and share your personal information when you use our services to pursue international education opportunities, primarily focusing on the UK.
2. Information We Collect
We collect information that helps us provide you with the best consultancy services. This information falls into two main categories:
A. Personal Identification Information (PII)
This is information you voluntarily provide to us when you inquire, sign up, or use our application services. This may include, but is not limited to:
- Contact Details: Name, email address, phone number, and mailing address.
- Academic History: Educational background, transcripts, degrees, and academic records.
- Identification: Passport details, date of birth, and nationality (necessary for applications and visa processing).
- Financial Information: Details necessary to assess financial suitability for study and visa applications (e.g., bank statements, sponsor details).
- Communication Content: Details of any messages, consultations, or communications exchanged with us.
B. Non-Personal Information
We automatically collect certain information about your device and usage of our website:
- Technical Data: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages viewed, time spent on the site, links clicked, and referring websites. This is often collected using cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect for the following core purposes:
- To Provide Services: To offer personalized counseling, course selection advice, and university application support for studying in the UK.
- To Process Applications: To submit your documents and personal details to universities, colleges, and relevant visa authorities on your behalf.
- Communication: To respond to your inquiries, send service updates, and provide information relevant to your application status.
- Marketing (with consent): To send you newsletters, promotional materials, and information about new services or educational events, provided you have opted in to receive them.
- Improvement: To analyze website usage, track the effectiveness of our Facebook Ads and other marketing efforts, and improve our services and website functionality.
- Legal Compliance: To comply with legal obligations, prevent fraud, and enforce our terms and conditions.
4. Sharing and Disclosure of Your Information
We may share your personal information with the following parties, but only to the extent necessary to provide our services:
- Educational Institutions: We share your application data (including PII, academic, and financial information) with the UK universities and colleges to which you choose to apply.
- Government/Visa Authorities: We may share necessary information with visa application centers, high commissions, or other government bodies for visa and immigration purposes.
- Third-Party Service Providers: We use trusted third parties to perform functions on our behalf (e.g., website hosting, data analysis, marketing platform management). These providers are contractually bound to protect your data and only use it for the purposes we specify.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order).
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or destruction. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security. We urge you to take steps to protect your personal data when using the internet.
6. Your Rights
Depending on your location and applicable law (such as GDPR), you may have the following rights regarding your personal data:
- Access: The right to request copies of the personal data we hold about you.
- Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
- Erasure (“Right to be Forgotten”): The right to request that we delete your personal data, under certain conditions.
- Opt-Out: The right to withdraw consent for marketing communications at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
7. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page with a revised “Effective Date.”
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Edush Education Website: edusheducation.lk Email: info@edusheducation.lk Phone: +94 716900061